Contracht / Legal
Terms of service
What Contracht does, what it does not do, and what each side is responsible for when work moves from posted to paid.
Last updated
Draft. This document is being reviewed and may change before Contracht opens to the public.
These terms govern your use of Contracht. They are written to be read, not to be survived. If something here does not match how the product behaves, the product is wrong and we want to hear about it at support@contracht.com.
What Contracht is
Contracht is a platform for scoping, agreeing, funding and recording contractor work. Owners — homeowners, property owners and property managers — post scoped work. Contractors bid on it. An accepted bid becomes a signed scope of work, the agreed amount is collected and held until the owner approves the work, and every step is written to one record.
Contracht is not a construction company. We are not a party to the contract between an operator and a contractor. We do not perform, supervise, inspect, warrant or guarantee any work, and we hold no trade license. The agreement for the work itself is between the operator and the contractor. Our role is to structure that agreement, move the money on the instructions the two of you give, and keep the record.
Accounts
You must be at least 18 and able to enter a contract. If you open an account on behalf of a company, you are confirming that you can bind it. Keep your credentials to yourself: work signed, approved or paid for through your account is treated as yours.
We may suspend or close an account for non-payment, for misuse of the platform, or where we reasonably believe activity is fraudulent or unsafe.
If you post work (operators)
- Describe the work accurately. A scope that hides conditions produces bids that cannot be honored, which is the failure this product exists to prevent.
- You are responsible for permission to have work done at the property, and for the obligations that fall on an owner — permits, registration, disclosures, and access.
- Review material requests before they are purchased, and approve completed work honestly and promptly. Held funds release on your approval.
If you bid on work (contractors)
- Hold and maintain the licenses, registrations, bonds and insurance your trade and jurisdiction require. Contracht may ask for evidence; asking is not a verification of your compliance, and it never transfers responsibility to us.
- Bid what you can deliver. A submitted bid is an offer; if it is accepted, it becomes a scope of work you are agreeing to perform.
- Do the work to code, pull the permits that are yours to pull, and close out properly.
Payments, held funds and fees
Payments run through Stripe. By transacting on Contracht you also accept the Stripe Connected Account Agreement. Funds for an accepted bid are collected through Stripe and held until the owner approves the work, at which point they are transferred to the contractor's connected account. Contracht is not a bank and does not provide escrow services. [COUNSEL: confirm the funds-flow description and any money-transmission analysis for the final Stripe account structure.]
Current pricing:
| What | Amount |
|---|---|
| Contractor | Free to join and bid. No subscription at this time |
| Operator subscription | $99–299 per month, by active projects |
| Transaction fee, charged to the contractor on release | 3.0% under $1,000 · 2.5% $1,000–$5,000 · 2.0% $5,000–$15,000 · 1.5% over $15,000 |
There are no lead fees. Payments over roughly $1,000 run over ACH, where moving money costs a flat fee rather than a percentage; smaller jobs may run on a card. Subscription fees are billed in advance and are not refundable for a period already begun. We will give notice before changing prices.
Disputes about the work
If an operator does not approve completed work, the release pauses. The job record — scope, signatures, messages, material approvals, photos, change orders — is the evidence, and it is designed to be exactly that. We may help the two parties reach a resolution and may make a decision about the release of held funds where we are asked to. That is an operational decision about a payment, not a legal determination, and it does not affect either party's rights to pursue the matter elsewhere.
Reviews
Reviews may only be left by a party to a completed, paid transaction on the platform, in both directions. Do not offer or accept anything in exchange for a review, and do not post reviews you know to be false. We may remove reviews that break these rules; we do not remove a review because its subject dislikes it.
Using the platform honestly
Do not use Contracht to defraud anyone, scrape it, resell access to it, interfere with it, or misrepresent who you are.
Taking a relationship you formed on Contracht off the platform to avoid fees — after the introduction, the scoping and the matching have been provided — is a breach of these terms. We may suspend accounts that do it. This is not a restriction on who you may work with: it is about not taking the service and declining to pay for it.
No warranty, and the limit of what we owe you
The platform is provided "as is". We do not warrant that it will be uninterrupted or error-free, and we make no warranty about the quality, safety, legality or outcome of any work arranged through it, or about the accuracy of anything a user posts.
To the fullest extent the law allows, Contracht is not liable for indirect, incidental, special or consequential damages, or for lost profits. Our total liability for any claim relating to the platform is limited to the fees you paid us in the twelve months before the claim arose. Nothing here excludes liability that cannot lawfully be excluded.
You agree to indemnify Contracht against claims arising from your use of the platform, the work you perform or commission through it, and your breach of these terms.
Guides and other content
The guides published on this site are general orientation for scoping, pricing and approving work. They are not legal, insurance, engineering or code advice, and they are not instructions for performing licensed trade work. Costs and requirements change; verify the specifics with the authority named in each piece before you rely on them.
Changes, law, and reaching us
We may change these terms. Material changes will be posted here with a new effective date, and continuing to use the platform after that means you accept them.
These terms are governed by the laws of the State of Ohio, without regard to conflict-of-law rules, and the courts of that state have jurisdiction.
Questions: support@contracht.com.